Based on a 2022 national survey, shipper’s number one priority is ensuring fragile products are not damaged. Guaranteeing products arrive intact is important for shippers, but it is an essential requirement when you’re shipping glass windows. The unique handling characteristics of the specialty windows, supplies, and materials that they ship make the product highly susceptible to damage in the LTL trucking environment. A window glass manufacturer contracted with several LTL truck providers before realizing a dedicated fleet management solution with one LTL provider would help control damages.
Building the Best Dedicated Solution for Fragile Products
PITT OHIO consulted with the manufacturer to understand the ebbs and flows in their supply chain. As a result, a flexible dedicated fleet management solution was designed to adapt to those varying business conditions.
PITT OHIO developed a customized operation and pricing solution to give the manufacturer more control of their fragile products in transit. With a dedicated fleet management program, the manufacturer simplified carrier monitoring to one company. The PITT OHIO staff of delivery drivers and handlers received specialized equipment and product handling training.
Implementing a Scalable Solution
A handful of additional drivers received equipment and product training to accommodate peaks in the client’s business levels. Conversely, when business levels declined, PITT OHIO could share costs with the client by using the dedicated drivers and equipment in the PITT OHIO LTL operation. By contracting with one carrier, the manufacturer gains control over processes and staffing to ensure damage-free service.
Continued Improvements & Cost Savings
After the dedicated transportation solution was implemented, a PITT OHIO manager identified an area where daily miles could be reduced. As a result, the productivity of the program was enhanced and the costs to the customer were reduced. By going further than the initial requirements, PITT OHIO was able to give this customer a solution that provided them flexibility along with a cost savings. The window manufacturer not only saw their products shipped damaged free, but they also felt the entire PITT OHIO team was an extension of their operation.
Delivering fragile freight that is vulnerable to damage requires special handling and equipment. Avoid the challenges in managing service across multiple truck providers and outsource transportation with PITT OHIO and a dedicated solution. When manufacturers trust their fleet management with PITT OHIO, they can grow their business and eliminate the headache of managing multiple carriers on their own.
